Early access. Instancia is in development and opening to a small group of businesses first. Request access
The ontology foundation for small business

Ask your business anything. Get a straight answer.

Instancia joins your books, jobs and files into one picture of your business, so you and your AI get the answer in seconds, not an afternoon of spreadsheets.

No migration. Nothing to replace.

Three systems, one answer The same customer appears as 1042 in accounting, ACME-01 in orders and A7731 in an older system. Instancia brings them together as one customer, Contoso Fabrication, with what they owe and their open jobs. AccountingCustomer 1042 OrdersACME-01 Older systemA7731 ONE CUSTOMERContoso Fabrication $18,240 past due 2 jobs still open Found in 3 systems Up to date this morning Three systems, one answer The same customer appears as 1042 in accounting, ACME-01 in orders and A7731 in an older system. Instancia brings them together as one customer, Contoso Fabrication. Accounting1042 OrdersACME-01 Older systemA7731 ONE CUSTOMERContoso Fabrication $18,240 past due 2 jobs still open Found in 3 systems Up to date this morning
Illustration with a fictional customer.
The problem

The answers are in your systems. They just don't talk to each other.

Accounting knows who owes you. Operations knows what's still open. The file share holds the contract. Putting them together takes someone's afternoon, so the question usually doesn't get asked.

Time

Hours lost to stitching reports

Every "quick question" means exporting from three places and matching names in a spreadsheet. The people who know how are the people you can least spare.

Money

Money that slips through the gaps

An overdue invoice nobody chased because it sat in a different system from the open job. A repeat customer nobody noticed was going quiet.

AI

AI that can't help yet

Copilot and ChatGPT are smart, but they can't see your accounting file, your order system or your old database, so they can't answer questions about your business.

What you get

Questions you can finally ask.

Ask in plain English, in the AI assistant you already use. Every answer says where it came from and how current it is, so you can act on it.

  • Which customers are more than 30 days past due and still have open jobs?
  • What has Contoso bought from us this year, across everything?
  • Which quotes went out last month and never became orders?
  • Which of our best customers haven't ordered in 90 days?
  • Show me every contract and email we have about this customer.
  • Which jobs are late, and who is waiting on them?

Today

  1. Export a report from accounting
  2. Export another from operations
  3. Match the customer names by hand
  4. Hope nothing changed since you started

With Instancia

  1. Ask the question
  2. Get one answer, with its sources
  3. Act on it
How it works

Up and running without a project.

Download, connect, ask.

Connect your systems

Cloud apps connect with a sign-in. For systems in the office, run the discovery agent on any office PC and it connects them read-only.

See your business in one picture

Each system names the same customer its own way. Instancia tags what it finds, matches the records, links the files, and you approve the result.

Ask, plan and act, with your AI or ours

Use Instancia's built-in assistant or the AI you already pay for. Every answer shows its source, so you can act on it.

Our target: your first answers within two weeks.

Works with the systems you already use

Your AI tools, your books, your customers, your files. Connections roll out during early access, starting with the most requested.

  • AIMicrosoft Copilot
  • AIChatGPT
  • AIClaude
  • AIGrok
  • AIGoogle Gemini
  • AICopilot Studio agents
  • $QuickBooks
  • $Xero
  • $Sage
  • $FreshBooks
  • CRMHubSpot
  • CRMSalesforce
  • CRMZoho CRM
  • CRMPipedrive
  • ERPNetSuite
  • ERPDynamics 365 Business Central
  • ERPAcumatica
  • ERPEpicor
  • ▤Office file shares
  • ▤SharePoint
  • ▤OneDrive
  • ▤Google Drive
  • ▤Dropbox
  • ▤Box
  • +athenahealth
  • +eClinicalWorks
  • +Tebra
  • ⚙ServiceTitan
  • ⚙Jobber
  • ⚙ConnectWise
  • ●Shopify
  • ●Square
  • ●Stripe
  • ●Gusto
  • ●Outlook

Product names are trademarks of their owners and are used here only to say what Instancia is built to work with. No endorsement is implied.

Your data, protected

You decide who sees what.

Your data stays protected, sensitive files get labeled, and everyone, including their AI assistant, sees only what their role allows.

  • Protected by defaultEach business's data lives in its own isolated space, locked with its own encryption key. It's never used for anyone else, or to train AI models.
  • Smart tagging and labelsInstancia tags what it finds and flags sensitive files, so payroll, HR and contracts get extra care.
  • Role-based accessSet roles once and every person, and their AI assistant, follows them.
  • It looks. It never changes anything.Instancia reads your systems and never edits them. If you later want it to take an action, a named person approves each one.
  • A record of every answerSee who asked what, which systems answered, and when. Nothing happens out of sight.
  • Your files stay where they areInstancia labels files where they live, on the office server or in SharePoint and Drive, and keeps a pointer, not a copy. Open one and it's fetched just for you, only if you could already open it.

Your business records run in our cloud, with each business isolated. Your files stay where they are. Handling ITAR or CMMC data? A sovereign cloud option is coming.

For MSPs and agencies

Make data and AI easier for every client you look after.

Run every client from one multi-tenant console, and give each of them a white-labeled portal in your brand. Each client gets a single picture of their business, ready for the AI they're already buying, set up and looked after by you. Need more hands? Instancia Pro Services adds onboarding, mapping and support alongside your team.

  • Multi-tenant console
  • White-labeled client portal
  • Each client's data isolated
  • Pro Services and support for your team
Become a partner
Pricing

One flat monthly price. No surprises.

Starter

$750/month

Includes 3 connections

  • Your books, one file source and one more system
  • Built-in assistant, or bring your own AI
  • Matching, tagging and approvals
  • Updates and monitoring included
Let's get started

Scale

$2,500/month

Includes 20 connections

  • Everything in Growth
  • Every system and file store across the business
  • The largest built-in assistant allowance
Let's get moving

All plans run in our cloud

Each business gets its own isolated space with its own encryption key, on our multi-tenant cloud. Need more connections than your plan includes? Add them for $50 a month each.

Not sure which plan fits?

Talk to us
Coming soon

Sovereign cloud, for ITAR and CMMC work

Defense contractors and their suppliers can't put controlled data just anywhere. We're building a sovereign option for them: the same Instancia, hosted in a US government cloud region and run only by US persons.

  • US-only hostingA government cloud region, separate from our commercial cloud
  • US persons onlyOperations and support limited to vetted US persons
  • Built for the controls you're assessed onDesigned around NIST SP 800-171, the basis of CMMC Level 2, and ITAR data handling
Join the sovereign waitlist

Not available yet, and not yet certified or assessed. We'll share the roadmap with the waitlist first.

Prices in US dollars, per business, per month. No per-user fees and no usage bills, however many documents you have or questions you ask. A connection is one system or file store, such as QuickBooks, SharePoint or an office file share. The built-in assistant includes a monthly allowance; questions from your own AI tools are never limited.

Questions

The ones we hear first

Do we have to move to new software?

No. Instancia works with the systems you already have. Nothing is replaced, and your team keeps working the way they do today.

Will AI change our data?

No. Instancia only reads. If you later want it to take actions, like creating a follow-up task, each one is approved by a named person on your team first.

Doesn't Copilot already do this?

Copilot sees your Microsoft 365 email and documents. It can't see your accounting file, your order system or an older database, and it can't tell that three records are one customer. Instancia gives Copilot, or any assistant, that full view.

Is our data safe?

Each business's data is kept in its own isolated space, encrypted with its own key, and only used to answer your questions. Sovereign cloud options are coming soon.

Do our files get uploaded?

No. Instancia reads your files where they live, labels them and keeps a pointer. When someone asks about a file, it's fetched from where it lives, just for that person, and not kept afterwards. You can choose to copy a folder in for full-text search.

What do you copy from our systems?

Only the fields your answers need, such as a customer's name, an invoice's amount and its due date. Everything else stays in your systems. Sensitive details like tax IDs and bank numbers are never copied; when two systems need to be matched on one, Instancia uses a scrambled fingerprint instead of the number itself. What is copied goes, encrypted, into your own isolated space, and adding a field takes an approval from you.

What happens when we upgrade our systems?

Everything carries over. Switch accounting packages and your questions, answers and matched customers stay the same. Only the connection changes.

What does it cost?

One flat monthly price: $750 for 3 connections, $1,250 for 5, or $2,500 for 20. Extra connections are $50 a month each. A connection is one system or file store. No per-user fees and no usage bills.

Can we use Instancia for ITAR or CMMC data?

Not yet. Our commercial cloud is not for controlled unclassified information or ITAR technical data. A sovereign cloud option, hosted in a US government cloud region and run only by US persons, is in development. Join the sovereign waitlist and we'll share the roadmap.

Is it available now?

Not yet. Instancia is in development and we're opening it to a small group of businesses and partners first. Join the list and we'll tell you when your systems are supported.